Patient Access & Scheduling Specialist

OSF HealthCare; Galesburg (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

OSF HealthCare in Galesburg, IL seeks a Scheduling Specialist to provide non-clinical support across Care Services. You will manage agency referrals, ensure information is complete before patient visits, and update the EMR to coordinate access to care.

The role requires strong interpersonal and communication skills, proficiency with Microsoft Office, and the ability to solve problems in a fast-paced office setting. Typical schedule is M-F 0800-430 with possible weekend coverage.

Qualifications

• Education: High School Diploma or GED.
• 1 year of experience in an office clerical or customer service setting.
• Strong interpersonal and communication skills; solid computer skills.

Responsibilities

• Provide non-clinical support across Care Services.
• Manage agency referrals and ensure all information is complete before patient visits.
• Update the EMR and coordinate access to care; monitor reports and communicate with patients and teams.

Skills

Interpersonal skills

Communication skills

Time management

Problem solving

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

OSF HealthCare in Galesburg, IL seeks a Scheduling Specialist to provide non-clinical support across Care Services. You will manage agency referrals, ensure information is complete before patient visits, and update the EMR to coordinate access to care.

The role requires strong interpersonal and communication skills, proficiency with Microsoft Office, and the ability to solve problems in a fast-paced office setting. Typical schedule is M-F 0800-430 with possible weekend coverage.