Patient Access & Scheduling Specialist

Ccrm-Fertility; Frisco (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

PTO & Holidays

Medical/Dental/Vision Insurance

401(k) match

Life Insurance

EAP

Short-Term Disability

Flexible spending (FSAs)

Health Savings Account

Family Medical Leave

Professional Development

Bonus Potential

OT Pay

Holiday Differential Pay

Job summary

CCRM Fertility in Frisco, TX is seeking a Patient Access Coordinator to greet and register patients, collect insurance details, and provide front office support. You will be the first point of contact, guiding patients through the check-in process and handling basic inquiries to ensure a smooth visit.

This full-time role requires strong administrative skills, attention to confidential information, and the ability to work a Monday–Friday schedule with occasional evenings or weekends as needed.

Qualifications

• 1+ year administrative experience
• High School Diploma or GED
• Previous experience in reproductive medicine or Women’s health preferred
• Prior experience with Athena preferred
• Ability to work weekends, evenings, and holidays on a rotating basis

Responsibilities

• Greet and register patients, answer phones, collect patient information and insurance details.
• Complete medical record requests and provide front office administrative support.
• Respond to patient questions and provide general information at first point of contact.
• Report to Practice Administrator; support office operations.
• Maintain lobby appearance and ensure secure building at close.

Skills

Administrative experience

Athena experience

Weekend/evening/holiday flexibility

Reproductive medicine experience

Education

High School Diploma or GED

Tools

Athena

Job description

CCRM Fertility in Frisco, TX is seeking a Patient Access Coordinator to greet and register patients, collect insurance details, and provide front office support. You will be the first point of contact, guiding patients through the check-in process and handling basic inquiries to ensure a smooth visit.

This full-time role requires strong administrative skills, attention to confidential information, and the ability to work a Monday–Friday schedule with occasional evenings or weekends as needed.