Patient Access & Scheduling Coordinator

Talentify; Frisco (TX); On-site; USD 34,000 - 44,000; Full time

Job summary

Talentify in Frisco, TX seeks a Patient Access Representative I to join our ambulatory center team. You will greet patients, verify demographics and insurance, schedule and register appointments, and guide patients through MyChart enrollment.

This role emphasizes HIPAA compliance and accurate data entry to support efficient access and revenue cycle processes. Ideal candidates have a high school diploma and experience in medical offices, insurance procedures, and scheduling.

Qualifications

• Requires high school education or equivalent.
• Preferred 2 years working in a medical office setting.
• Preferred experience in insurance procedures.
• Preferred experience in medical appointment scheduling.

Responsibilities

• Greet patients and families in a professional, welcoming manner.
• Serve as liaison between patients, families, and staff.
• Perform scheduling and registration for appointments within ambulatory setting.
• Handle check-in and check-out for patient visits.
• Obtain accurate demographics, insurance and other information.
• Guide patients in signing up for MyChart.
• Explain the financial screening process to patients/families.
• Ensure HIPAA privacy and patient rights are followed.
• Obtain necessary signatures and privacy disclosures.
• Maintain patient information in the electronic medical record (Epic).
• Support quality care by following policies and guidelines.
• Schedule new and follow-up visits per protocols.
• Maintain departmental queues and faxes.
• Screen and route calls; manage messages and transfers.
• Coordinate with clinical team when needed.

Skills

Medical office experience

Insurance procedures

Appointment scheduling

Education

High school diploma

Job description

Talentify in Frisco, TX seeks a Patient Access Representative I to join our ambulatory center team. You will greet patients, verify demographics and insurance, schedule and register appointments, and guide patients through MyChart enrollment.

This role emphasizes HIPAA compliance and accurate data entry to support efficient access and revenue cycle processes. Ideal candidates have a high school diploma and experience in medical offices, insurance procedures, and scheduling.