Patient Access & Scheduling Specialist

Talentify; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous PTO and holidays

Medical, Dental, Vision Insurance

401(k) with company match

Life Insurance

Employee Assistance Program

Short-Term Disability

Flexible spending accounts

Health Savings Account

Paid Family Medical Leave

Professional Development

Bonus Potential

Over-time Pay

Holiday Differential

Weekend Differential

Job summary

CCRM Fertility is seeking a Patient Access Coordinator to serve as the first contact for patients and to streamline front-office processes. You will greet patients, gather information, manage scheduling, and support administrative tasks to ensure a smooth patient experience.

The role emphasizes accuracy, confidentiality, and the ability to work in a fast-paced fertility center environment, with opportunities for professional development and competitive benefits.

Qualifications

• High School Diploma or GED is required.
• 1+ year of administrative experience required.
• Experience in reproductive medicine or women’s health is preferred.
• Prior experience with Athena preferred.
• Ability to work weekends, evenings, and holidays on a rotating basis.

Responsibilities

• Greet and register patients on arrival and provide front-office support.
• Answer phones and collect patient information and insurance details.
• Process co-pays, pre-payments, and past-due balances before service.
• Schedule or reschedule appointments and manage no-shows.
• Maintain lobby appearance and ensure building security at close.

Skills

Administrative experience

Customer service

Athena/EHR systems

Ability to work weekends

Education

High School Diploma or GED

Tools

Athena EHR

Job description

CCRM Fertility is seeking a Patient Access Coordinator to serve as the first contact for patients and to streamline front-office processes. You will greet patients, gather information, manage scheduling, and support administrative tasks to ensure a smooth patient experience.

The role emphasizes accuracy, confidentiality, and the ability to work in a fast-paced fertility center environment, with opportunities for professional development and competitive benefits.