Patient Access & Scheduling Specialist

Resurgens-Orthopaedics; Fayetteville (GA); On-site; USD 39,000 - 47,000; Full time

Job summary

Resurgens-Orthopaedics is seeking a Patient Access Representative to greet patients, verify insurance and demographic information, and input data into the EHR system. The role supports accurate registration, scheduling, and front-desk operations to ensure a smooth patient flow.

Ideal candidates have healthcare exposure, strong communication, and attention to detail, with familiarity in scheduling and billing processes.

Qualifications

• Certification in Patient Access (e.g., CHAA) preferred but not required.
• Healthcare setting experience, especially in patient registration or insurance verification, preferred.
• Experience with EHR and scheduling software is an advantage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR system.

Skills

Communication

Attention to Detail

Problem-Solving

Time Management

Confidentiality

Technical Skills

Education

CHAA certification (preferred)

Tools

EHR software

Scheduling software

Microsoft Office

Job description

Resurgens-Orthopaedics is seeking a Patient Access Representative to greet patients, verify insurance and demographic information, and input data into the EHR system. The role supports accurate registration, scheduling, and front-desk operations to ensure a smooth patient flow.

Ideal candidates have healthcare exposure, strong communication, and attention to detail, with familiarity in scheduling and billing processes.