Patient Access & Billing Specialist

United Surgical Partners International, Inc; Covington (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision

Life insurance

Disability

401(k) retirement plan

Paid holidays and vacation

Job summary

Resurgens East Surgery Center is seeking a Registration Representative, Full Time, to join our caring team. You will handle scheduling, insurance verification, and financial counseling while supporting patient calls and chart preparation.

The role emphasizes excellent customer service, teamwork, and the ability to thrive in a fast-paced outpatient setting, with comprehensive benefits and opportunities for growth.

Qualifications

• Minimum 2–4 years of hospital or medical office experience.
• Strong verbal and non-verbal communication in a professional way.
• Ability to manage time effectively in a fast-paced environment.
• Demonstrated exceptional customer service and phone etiquette.

Responsibilities

• Verify insurance prior to patient arrival, including add-ons and direct admits.
• Obtain required pre-certifications from insurers.
• Request office notes from referring physicians for authorization.
• Calculate and inform patients of amounts due and arrange payment plans.

Skills

Customer service

Medical terminology

Phone etiquette

Multi-tasking

Tools

Insurance verification software

Job description

Resurgens East Surgery Center is seeking a Registration Representative, Full Time, to join our caring team. You will handle scheduling, insurance verification, and financial counseling while supporting patient calls and chart preparation.

The role emphasizes excellent customer service, teamwork, and the ability to thrive in a fast-paced outpatient setting, with comprehensive benefits and opportunities for growth.