Patient Access & Scheduling Specialist

University of Rochester; San Antonio (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

University of Rochester seeks a Patient Access Representative to perform registration, scheduling and revenue-cycle tasks in ambulatory care. You will ensure accurate data entry, HIPAA compliance and a welcoming patient experience from check-in to checkout.

The role requires using EMR and RIM systems, collecting co-pays, coordinating appointments and safeguarding PHI while maintaining high patient satisfaction during visits.

Qualifications

• Experience handling patient information with accuracy.
• Ability to assist with reception, registration and scheduling.
• Adherence to HIPAA and PHI protection requirements.

Responsibilities

• Greets patients, verifies identity and directs them to the next step.
• Performs registration, scheduling and related revenue cycle tasks.
• Manages EMR and In Basket workflows while ensuring accuracy and patient satisfaction.

Skills

Customer service

HIPAA compliance

EMR system usage

PhI/privacy awareness

Tools

EMR

In Basket

RIM

Job description

University of Rochester seeks a Patient Access Representative to perform registration, scheduling and revenue-cycle tasks in ambulatory care. You will ensure accurate data entry, HIPAA compliance and a welcoming patient experience from check-in to checkout.

The role requires using EMR and RIM systems, collecting co-pays, coordinating appointments and safeguarding PHI while maintaining high patient satisfaction during visits.