Patient Access & Scheduling Specialist

PeaceHealth; Eugene (OR); On-site; USD 32,000 - 43,000; Full time

Job summary

PeaceHealth in Eugene, OR is seeking a Patient Access Representative - Family Practice on a Per Diem/Relief, Day position. The role supports scheduling, insurance verification, and pre-certification, serving as a liaison with physician practices for pre-visit services.

Responsibilities include registering patients, collecting payments, verifying coverage, obtaining prior authorizations, and managing daily appointment schedules.

Qualifications

• Minimum 1 year of medical office or related customer service experience.
• Knowledge of CPT/ICD-10 coding preferred.

Responsibilities

• Pre-registers/registers patients with accurate demographics and financial data.
• Collects patient balances, co-payments, and other payment types.
• Verifies insurance coverage and obtains prior authorizations/referrals as needed.
• Responds to customer inquiries and assists with departmental coverage.
• Manages daily appointment schedules and follow-up on referrals.
• May transport patients using escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Medical terminology

CPT/ICD-10 coding

Insurance process

Conflict management

Time management

Customer service

Interpersonal skills

Education

High School Diploma

Tools

Microsoft Office

Job description

PeaceHealth in Eugene, OR is seeking a Patient Access Representative - Family Practice on a Per Diem/Relief, Day position. The role supports scheduling, insurance verification, and pre-certification, serving as a liaison with physician practices for pre-visit services.

Responsibilities include registering patients, collecting payments, verifying coverage, obtaining prior authorizations, and managing daily appointment schedules.