Patient Access Navigator — Per Diem

PeaceHealth; Florence (OR); On-site; USD 31,684 - 45,460; Full time

Job summary

PeaceHealth seeks a Patient Access Representative in Florence, Oregon, for a Per Diem/Relief, variable position. The role focuses on pre-registration, verifying insurance, collecting payments, and coordinating scheduling with clinical teams.

Responsibilities include patient data entry, insurance verification, obtaining authorizations, handling inquiries, and supporting coverage as needed. Strong customer service and time management are essential for success.

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of medical office or related customer service experience.
• Experience with Microsoft Office (Word, Excel, Outlook) preferred.

Responsibilities

• Pre-registers/registers patients with demographic and financial data.
• Collects patient balances, co-payments, co-insurance, or other payments.
• Verifies coverage and obtains prior authorizations and referrals as appropriate.
• Responds to customers' inquiries.
• Manages daily appointment schedules and calls referrals.
• May transport patients as needed.
• Performs other duties as assigned.

Skills

Medical terminology

Insurance process

Conflict management

Time management

Customer service

Education

High School Diploma

Tools

Microsoft Office

Job description

PeaceHealth seeks a Patient Access Representative in Florence, Oregon, for a Per Diem/Relief, variable position. The role focuses on pre-registration, verifying insurance, collecting payments, and coordinating scheduling with clinical teams.

Responsibilities include patient data entry, insurance verification, obtaining authorizations, handling inquiries, and supporting coverage as needed. Strong customer service and time management are essential for success.