Patient Access Scheduling Specialist

Lehigh Valley Health Network; Allentown (Lehigh County); On-site; USD 40,000 - 55,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Patient Scheduler who will coordinate all patient scheduling activities across multiple facilities. You will ensure accurate scheduling by collecting necessary clinical information and monitor protocols for improvement.

The ideal candidate has a High School Diploma or GED and at least 6 months of relevant experience, with proficiency in Microsoft Office. Additionally, bilingual candidates are preferred as part of our commitment to diverse patient care.

Qualifications

• High School Diploma/GED required.
• 6 months medical office, call center, or customer service experience.
• Detail-oriented with ability to work under stress.

Responsibilities

• Collect clinical information and verify patient demographics.
• Schedule patients for appointments and diagnostic tests.
• Educate patients on department protocols and procedures.

Skills

Detail-oriented

Customer service

Microsoft Office proficiency

Ability to handle stress

Bilingual English/Spanish

Education

High School Diploma/GED

Associate's Degree or higher

Tools

EMR and scheduling systems (e.g., EPIC, PHS)

Job description

Lehigh Valley Health Network is seeking a Patient Scheduler who will coordinate all patient scheduling activities across multiple facilities. You will ensure accurate scheduling by collecting necessary clinical information and monitor protocols for improvement.

The ideal candidate has a High School Diploma or GED and at least 6 months of relevant experience, with proficiency in Microsoft Office. Additionally, bilingual candidates are preferred as part of our commitment to diverse patient care.