Patient Access & Scheduling Specialist

St. Tammany Parish Hospital; Covington (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

St. Tammany Health System in Covington, LA, is seeking a Patient Access Specialist (OCC) to handle registration, check-in/check-out, and insurance verification for inpatient and outpatient services.

You will enter orders in EPIC, verify benefits, schedule Cardiovascular Services appointments, and assist patients with billing questions while upholding HIPAA guidelines. The role requires a high school diploma, at least 1 year of medical office customer service experience, and strong communication

Qualifications

• High school diploma or equivalent required; some college preferred.
• 1+ year of customer service experience in a medical/office setting including scheduling, admitting, or financial counseling.

Responsibilities

• Verify insurance coverage and benefits for patients.
• Complete registration in EPIC and manage admission/check-in and check-out processes.
• Schedule appointments for Cardiovascular Services and coordinate with referring physicians.
• Post and collect patient payments; communicate balances to patients while maintaining HIPAA compliance.

Skills

Customer service

Scheduling

Communication skills

Medical office experience

Education

High school diploma

Some college

Job description

St. Tammany Health System in Covington, LA, is seeking a Patient Access Specialist (OCC) to handle registration, check-in/check-out, and insurance verification for inpatient and outpatient services.

You will enter orders in EPIC, verify benefits, schedule Cardiovascular Services appointments, and assist patients with billing questions while upholding HIPAA guidelines. The role requires a high school diploma, at least 1 year of medical office customer service experience, and strong communication