Patient Access & Scheduling Specialist

Bon Secours Mercy Health; Columbiana (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off and disability benefits

Job summary

Bon Secours Mercy Health in Columbiana is seeking a Patient Services Representative for the physician practice at Columbiana Express Care. You will register patients, verify demographics, collect insurance information, and schedule appointments, while ensuring accurate data entry and a high level of customer service.

The role requires interacting with patients in person and by phone, assisting with referrals, and supporting multiple locations as needed.

Qualifications

• High School Diploma or GED required.
• Prior healthcare/patient registration experience preferred.
• Mercy Health is an equal opportunity employer.

Responsibilities

• Register patients and verify demographics accurately.
• Verify insurance and collect required information.
• Schedule appointments and enter data in the scheduling system.
• Explain financial options and collect applicable payments.
• Assist with referrals and MyChart access as needed.
• Support coverage across physician practices as required.

Skills

Communication skills

Customer service

Phone etiquette

Scheduling

Education

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Job description

Bon Secours Mercy Health in Columbiana is seeking a Patient Services Representative for the physician practice at Columbiana Express Care. You will register patients, verify demographics, collect insurance information, and schedule appointments, while ensuring accurate data entry and a high level of customer service.

The role requires interacting with patients in person and by phone, assisting with referrals, and supporting multiple locations as needed.