Patient Access & Registration Specialist

Bon Secours Mercy Health; Springfield (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

403(b) plan

Health benefits

Tuition assistance

Job summary

Bon Secours Mercy Health in Ohio seeks a Patient Access Representative to be the first point of contact for patients, ensuring accurate registration and identity protection. Responsibilities include verifying demographics, collecting insurance information, and assisting with scheduling and records updates for accurate billing.

You will provide courteous service to patients and staff, handle basic insurance verification, maintain confidentiality, and help patients understand financial options.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Experience in patient registration/healthcare preferred but not required.
• Knowledge of medical terminology preferred but not required.

Responsibilities

• Register patients and verify demographics for billing.
• Perform basic insurance verification and protect patient identity.
• Assist with scheduling and updating medical records.
• Maintain confidentiality of patient records and accounts.
• Provide excellent customer service to patients and staff.
• Answer phone calls with a friendly, professional greeting.

Skills

Problem-solving

Typing 40 WPM

Communication

Interpersonal skills

Basic math

Education

High School Diploma or GED

Associate degree preferred

Job description

Bon Secours Mercy Health in Ohio seeks a Patient Access Representative to be the first point of contact for patients, ensuring accurate registration and identity protection. Responsibilities include verifying demographics, collecting insurance information, and assisting with scheduling and records updates for accurate billing.

You will provide courteous service to patients and staff, handle basic insurance verification, maintain confidentiality, and help patients understand financial options.