Patient Concierge & Scheduling Specialist

Bon Secours Mercy Health; Powhatan (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, prescription

Paid time off

403(b) with employer contributions

Tuition assistance

Job summary

Bon Secours Mercy Health seeks a Patient Services Representative in Powhatan to greet patients, register them, verify demographics, collect insurance cards and schedule appointments. You will help patients understand financial options and ensure accurate medical records while supporting multiple practice locations as needed.

Responsibilities include processing registrations, verifying insurance, entering data, and assisting with referrals and MyChart access.

Qualifications

• High school diploma or GED required.
• Prior experience in patient registration/healthcare preferred.
• Excellent customer service and communication skills.

Responsibilities

• Serve as the primary contact between patients and physician practices.
• Greet patients and provide excellent customer service.
• Schedule appointments and enter patient information into the system accurately.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or GED

Tools

Revenue cycle software

MyChart

Electronic health records (EHR)

Job description

Bon Secours Mercy Health seeks a Patient Services Representative in Powhatan to greet patients, register them, verify demographics, collect insurance cards and schedule appointments. You will help patients understand financial options and ensure accurate medical records while supporting multiple practice locations as needed.

Responsibilities include processing registrations, verifying insurance, entering data, and assisting with referrals and MyChart access.