Patient Services Coordinator - Occupational Health

Bon Secours Mercy Health; Chester (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical/dental/vision coverage

Paid time off and disability benefits

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative for Occupational Health at the Sauer Center and other locations. The role acts as the main contact for patients and community members, handling referrals, registration, insurance verification, and accurate medical record updates.

You will schedule appointments, transcribe orders, and explain financial options while maintaining patient flow and service excellence.

Qualifications

• Problem-solving skills and basic computer proficiency.
• Strong communication and interpersonal skills with patients and staff.
• Familiarity with medical terminology is a plus.

Responsibilities

• Greet patients and community with respectful service.
• Process admissions paperwork and verify insurance information.
• Answer internal and external calls in a friendly, helpful manner.
• Troubleshoot and resolve problems promptly.
• Coordinate patient flow and bed placement as needed.
• Update medical records and transcription of orders.

Skills

Problem-solving

Basic computer skills

Communication skills

Education

High School Degree or GED

Associates Degree in Healthcare

Tools

Medical office software

ICD-9/CPT coding knowledge

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative for Occupational Health at the Sauer Center and other locations. The role acts as the main contact for patients and community members, handling referrals, registration, insurance verification, and accurate medical record updates.

You will schedule appointments, transcribe orders, and explain financial options while maintaining patient flow and service excellence.