Patient Access & Scheduling Specialist

US Oncology Inc.; Colorado; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Wellness program

Health Savings Account

Flexible Spending Accounts

401(k) retirement plan

Life Insurance

Short-term disability

Long-term disability

Employee Assistance Program

PTO & holidays

Tuition reimbursement

Critical illness insurance

Accident insurance

Job summary

Rocky Mountain Cancer Centers, Colorado's leading cancer care provider, seeks a Patient Service Coordinator for the SE Division. This role involves scheduling, patient communication, and coordinating appointments across Aurora, Centennial, Englewood, and Littleton.

The ideal candidate has a high school diploma and at least 3 years of office experience, with excellent communication and computer skills (Outlook, Word, Excel).

Qualifications

• High school diploma or equivalent is required.
• At least 3 years of office experience; medical office experience preferred.
• Excellent communication skills, both written and verbal; proficiency with computers (Outlook, Word, Excel) is a plus.

Responsibilities

• Schedules return and treatment appointments in the computer system per physician/office guidelines.
• Cancels/reschedules appointments according to physician schedule changes and notifies clinic staff.
• Sends outpatient appointment/testing notifications.
• Handles incoming calls from patients needing to schedule or rescheduleAppointments.
• Provides patients with accurate and legible appointment cards and follows up on missed appointments.
• Directs patients to financial counseling as needed.
• Maintains patient confidentiality and protects clinic information.
• Follows front office policies and procedures to improve efficiency.
• Covers other front office functions as needed.

Skills

Office experience

Communication skills

MS Office

Education

High School diploma or equivalent

Tools

Computer systems

Job description

Rocky Mountain Cancer Centers, Colorado's leading cancer care provider, seeks a Patient Service Coordinator for the SE Division. This role involves scheduling, patient communication, and coordinating appointments across Aurora, Centennial, Englewood, and Littleton.

The ideal candidate has a high school diploma and at least 3 years of office experience, with excellent communication and computer skills (Outlook, Word, Excel).