Patient Access & Scheduling Specialist

Summa Health; Cleveland (OH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Retirement Benefits

Life Insurance

Job summary

Summa Health Akron City Campus is seeking an experienced front desk/administrative associate to act as the initial contact for Weight Management Institute (WMI) patients, scheduling appointments and intake for established patients.

You will collect payments, review charts, and assist patients with pre-op requirements while maintaining a high level of customer service to present Summa Health in a positive light.

Qualifications

• High school diploma or GED required.
• One year of experience in scheduling, phone triage, patient check-in/registration, insurance verification, pre-certification, or medical assisting preferred.
• Proven ability to interact with diverse populations and maintain confidentiality.

Responsibilities

• Act as initial contact for WMI patients and schedule appointments.
• Review charts and assist patients with pre-op requirements.
• Collect payments and process receipts; provide exceptional customer service.

Skills

Scheduling

Phone triage

Patient check-in

Patient registration

Insurance verification

Pre-certification

Medical assisting

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Summa Health Akron City Campus is seeking an experienced front desk/administrative associate to act as the initial contact for Weight Management Institute (WMI) patients, scheduling appointments and intake for established patients.

You will collect payments, review charts, and assist patients with pre-op requirements while maintaining a high level of customer service to present Summa Health in a positive light.