Patient Services Coordinator - Medical Office (32h/wk)

Summa Health; Akron (OH); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Basic Life and Accidental Death & Dism

Supplemental Life and AD&D

Dependent Life Insurance

Short-Term and Long-Term Disability

Retirement Savings Plan

Flexible Spending Accounts –Healthcare

Employee Assistance Program (EAP)

Identity Theft Protection

Pet Insurance

Education Assistance

Daily Pay

Job summary

Summa Health is hiring a Medical Office Associate to greet patients, complete registrations, collect co-pays, schedule appointments and gather insurance information at our Fairlawn, OH location.

This 32-hour per week, full-time role requires one year of clerical experience, basic typing, confidentiality, and teamwork, with rotating Saturdays and comprehensive benefits. Knowledge of EMR systems and strong customer-service skills are preferred.

Qualifications

• High school diploma or equivalent.
• Light typing skills and one year clerical experience.
• Must maintain confidentiality and provide patient service.
• Strong interpersonal and communication skills; able to work in a team.
• Ability to interact with patients and handle inquiries about billing.
• Familiarity with EMR systems preferred.

Responsibilities

• Greet patients and perform registration and scheduling.
• Collect co-pays and manage past-due balances and insurance documentation.
• Answer phones and route inquiries.
• Assist with patient billing questions.

Skills

Typing

Clerical experience

Interpersonal communication

EMR knowledge

Teamwork

Patient interaction

Customer service

Confidentiality

Bodily fluids exposure handling

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

Summa Health is hiring a Medical Office Associate to greet patients, complete registrations, collect co-pays, schedule appointments and gather insurance information at our Fairlawn, OH location.

This 32-hour per week, full-time role requires one year of clerical experience, basic typing, confidentiality, and teamwork, with rotating Saturdays and comprehensive benefits. Knowledge of EMR systems and strong customer-service skills are preferred.