Patient Access & Front Desk Coordinator

Yale New Haven Health; Village of Rye Brook (NY); On-site; USD 27,000 - 38,000; Full time

Job summary

Yale New Haven Health is seeking a Practice Administrative Associate in Rye Brook, NY to coordinate patient care and physician activity. You will greet patients, manage the front desk, schedule appointments, and maintain medical records following organizational policies.

Requirements include a high school degree and at least 1 year of administrative or customer service experience, with EMR familiarity and Microsoft Office skills preferred.

Qualifications

• High School degree or equivalent required.
• 1 year of administrative or customer service experience required.

Responsibilities

• Coordinate patient check-in and front desk operations.
• Maintain patient records in EMR and/or paper charts.
• Answer calls, take messages, and route to appropriate staff.
• Process pre-authorizations for upcoming tests per insurance.
• Collect and reconcile co-pays and payments in Epic.
• Participate in quality improvement and team meetings.

Skills

Organizational skills

Communication

Customer service

Teamwork

Multi-tasking

Microsoft Office

Education

High School degree or equivalent

Tools

Epic EMR

Microsoft Office

Job description

Yale New Haven Health is seeking a Practice Administrative Associate in Rye Brook, NY to coordinate patient care and physician activity. You will greet patients, manage the front desk, schedule appointments, and maintain medical records following organizational policies.

Requirements include a high school degree and at least 1 year of administrative or customer service experience, with EMR familiarity and Microsoft Office skills preferred.