Patient Access & Scheduling Specialist

University of Rochester; City of Rochester (NY); Presencial; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

University of Rochester seeks an Outpatient Access Representative to welcome patients, verify identity, collect insurance and demographic data, and schedule ambulatory visits. You will handle EMR tasks, verify information for billing, and support front-desk operations with a strong focus on accurate data entry and patient satisfaction.

Ideal candidates will have a High School diploma and at least 1 year of administrative or customer service experience, with preference for medical terminology

Formación

• Medical terminology experience preferred.
• Proficient in word processing and database entry.

Responsabilidades

• Greets patients and verifies identity using two identifiers.
• Schedules ambulatory visits and pre-registers patients.
• Collects demographic and financial information for billing.
• Manages telephone encounters and EMR messaging.
• Ensures PHI privacy per HIPAA regulations.

Conocimientos

Medical terminology

Data entry

Customer service

Administrative

Educación

High School diploma

Descripción del empleo

University of Rochester seeks an Outpatient Access Representative to welcome patients, verify identity, collect insurance and demographic data, and schedule ambulatory visits. You will handle EMR tasks, verify information for billing, and support front-desk operations with a strong focus on accurate data entry and patient satisfaction.

Ideal candidates will have a High School diploma and at least 1 year of administrative or customer service experience, with preference for medical terminology