Patient Access & Scheduling Specialist

Bassett Healthcare Network; City of Little Falls (NY); Sur place; USD 25 000 - 37 000; Plein temps

Résumé du poste

Bassett Healthcare Network is seeking an Ambulatory Office Assistant III to be the first point of contact for patients within our network. The role emphasizes delivering excellent patient experience through scheduling, registration, and effective communication with nurses and providers.

This position supports ambulatory care teams with administrative and clinical tasks, including insurance verification, appointment coordination, and patient education, while ensuring timely revenue capture and

Qualifications

• High School Diploma or GED required; associate degree may substitute
• Customer service experience preferred
• Attention to scheduling and patient information processes

Responsabilités

• Greet patients with courtesy and provide a welcoming first impression.
• Schedule and register outpatient appointments and manage referrals.
• Collect demographic and insurance information for revenue capture.
• Answer phones with a 3-ring greeting and follow up messages.
• Assist with billing tasks and patient communications.
• Maintain knowledge of regulatory and compliance requirements

Connaissances

Customer Service

Communication

Time Management

Multi-Tasking

Computer Skills

Training

Formation

High School Diploma or GED

Description du poste

Bassett Healthcare Network is seeking an Ambulatory Office Assistant III to be the first point of contact for patients within our network. The role emphasizes delivering excellent patient experience through scheduling, registration, and effective communication with nurses and providers.

This position supports ambulatory care teams with administrative and clinical tasks, including insurance verification, appointment coordination, and patient education, while ensuring timely revenue capture and