Patient Access & Scheduling Specialist

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in Cincinnati, OH is hiring Ambulatory Access Center Representatives to provide scheduling support and registration for ambulatory departments. No prior experience required; 0-6 months preferred.

You will use your excellent customer service, communication, and medical terminology knowledge to assist patients under pressure in a fast-paced call center, helping ensure timely access to care while representing UC Health with professionalism and empathy.

Qualifications

• Education: High school diploma or GED required.
• Experience: No experience is required. 0-6 months is preferred.
• Excellent customer service skills and attitude.
• Ability to work under pressure in a fast paced Call Center.
• Knowledge of medical terminology.
• Excellent attention to detail.
• Excellent written and oral communication skills.

Responsibilities

• The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients. Agents schedule appointments and complete registration for identified UC Health ambulatory departments.

Skills

Customer service

Call center

Medical terminology

Attention to detail

Written and oral communication

Education

High school diploma or GED

Job description

UC Health in Cincinnati, OH is hiring Ambulatory Access Center Representatives to provide scheduling support and registration for ambulatory departments. No prior experience required; 0-6 months preferred.

You will use your excellent customer service, communication, and medical terminology knowledge to assist patients under pressure in a fast-paced call center, helping ensure timely access to care while representing UC Health with professionalism and empathy.