Patient Access Specialist — Registration & Billing

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking a registration specialist to welcome patients, verify identities and insurance, collect demographics, and ensure accurate data capture in the admission process.

The role involves assisting patients before, during, and after care, handling registration work queues, and communicating with the care team using Teams and MS email to maintain high quality and efficiency.

Qualifications

• High school diploma or GED required.
• 1–3 years of experience in registration, billing, customer service, or a managed care organization preferred.
• Strong communication skills and attention to detail.

Responsibilities

• Register patients in the Emergency Department and Trauma Bay accurately, collect demographic and insurance information, and verify coverage.
• Answer patient questions about the registration process and provide supportive customer service.
• Process work queues and correct registration errors promptly to maintain productivity and quality.
• Communicate with team via Teams and Microsoft email and contribute to departmental reporting and improvements.

Skills

Analytical skills

Multitasking

Computer literacy

Communication skills

Teamwork

Education

High school diploma or GED

Job description

UC Health in Cincinnati, OH is seeking a registration specialist to welcome patients, verify identities and insurance, collect demographics, and ensure accurate data capture in the admission process.

The role involves assisting patients before, during, and after care, handling registration work queues, and communicating with the care team using Teams and MS email to maintain high quality and efficiency.