Patient Access & Scheduling Specialist

UKG; Chesapeake (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

UKG in Chesapeake, VA seeks a Patient Access Specialist to schedule, greet, and guide patients through their imaging experience, assist with pre-screening, understand financial responsibility, discuss payment options, and check in for exams. They also assist with obtaining records from their date of service.

Knowledge of each department is necessary to work in this area. The specialist coordinates with departments, verifies insurance, collects payments, and supports registrar duties.

Qualifications

• High School Diploma or GED required.
• Competency in Medical Terminology preferred.
• No experience required; on-the-job training provided.

Responsibilities

• Greet patients entering the facility and assist as needed.
• Verify identity and purpose for each visit.
• Collect and record patient payments; discuss payment options.
• Assist with scheduling, forms, and pre-screening tasks.
• Maintain patient records and coordinate with departments.
• Attend required orientations and meetings.

Skills

Customer service

Scheduling

Phone handling

Data entry

Education

High School Diploma or GED

Medical terminology knowledge

Job description

UKG in Chesapeake, VA seeks a Patient Access Specialist to schedule, greet, and guide patients through their imaging experience, assist with pre-screening, understand financial responsibility, discuss payment options, and check in for exams. They also assist with obtaining records from their date of service.

Knowledge of each department is necessary to work in this area. The specialist coordinates with departments, verifies insurance, collects payments, and supports registrar duties.