Patient Access & Scheduling Specialist

Austin Regional Clinic; Cedar Park (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Austin Regional Clinic Cedar Park is seeking a friendly medical front desk receptionist to greet patients, book appointments, verify insurance, collect payments and maintain accurate records.

You will handle check-in/check-out, schedule follow-ups, and support operations with a team that values accuracy, privacy (HIPAA) and compassionate service in a busy clinic setting.

This role requires reliable attendance and the ability to manage multiple priorities.

Qualifications

• High school diploma or GED required.
• Experience using a PC in a Windows environment.
• Preferred experience in a medical setting.

Responsibilities

• Books appointments and updates demographic information as needed.
• Greet patients and verify insurance eligibility.
• Collects payments, posts amounts and balances drawer.
• Prints receipts, face sheets and other documents.
• Notifies staff of emergencies and patient arrivals.
• Confirms and reschedules appointments as needed.
• Adheres to HIPAA, OSHA and company policies.

Skills

Customer service

Windows

Multitasking

Communication

Education

High school diploma or GED

Tools

Medifax

Rightfax

Job description

Austin Regional Clinic Cedar Park is seeking a friendly medical front desk receptionist to greet patients, book appointments, verify insurance, collect payments and maintain accurate records.

You will handle check-in/check-out, schedule follow-ups, and support operations with a team that values accuracy, privacy (HIPAA) and compassionate service in a busy clinic setting.

This role requires reliable attendance and the ability to manage multiple priorities.