Patient Access & Scheduling Specialist

Rochester Regional Health; Burr Ridge (IL); Vor Ort; USD 25.000 - 28.000; Vollzeit

Zusammenfassung

Rochester Regional Health in Rochester, NY seeks an Access Associate to greet patients, check-in/out, and process payments in a nephrology setting. You will be the first point of contact, ensuring a warm and professional experience for patients and families.

The role involves registration, insurance verification, and handling billing tasks, with a Monday–Friday, 8am–4:30pm schedule. Strong communication and computer skills are essential for success.

Qualifikationen

• Must have or be pursuing relevant healthcare administration basics.
• Demonstrates strong interpersonal skills with patients and families.
• Proficient with basic office software and systems.

Aufgaben

• Customer service: greet patients, answer calls, and schedule appointments.
• Registration & verification: register patients and verify insurance coverage.
• Billing & payments: collect payments and process transactions.

Kenntnisse

Intermediate computer skills

Excellent customer service

Excellent communication skills

Ausbildung

2-year degree or equivalent combination of education and work experience

Jobbeschreibung

Rochester Regional Health in Rochester, NY seeks an Access Associate to greet patients, check-in/out, and process payments in a nephrology setting. You will be the first point of contact, ensuring a warm and professional experience for patients and families.

The role involves registration, insurance verification, and handling billing tasks, with a Monday–Friday, 8am–4:30pm schedule. Strong communication and computer skills are essential for success.