Patient Access & Scheduling Specialist

Hanger; Bradenton (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays & 4 floating

PTO - Vacation & Sick time

Medical, Dental, and Vision Benefits

Job summary

Hanger, Inc. in Florida is seeking a front desk receptionist to ensure a smooth experience for patients, staff, and referral sources.

You will greet patients, verify demographics and insurance at check-in, collect payments, and coordinate follow-up appointments and prosthetic care plans. The ideal candidate has a background in front desk work, strong communication skills, and proficiency with Windows-based software and email.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or experience with medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within policy standards.

Responsibilities

• Greet and assist patients upon arrival; provide information on wait times and inquiries at the front desk.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and other resources.
• Collaborate with Revenue Cycle Management (RCM) to obtain necessary patient information.

Skills

Strong communication skills

Computer proficiency

Education

High school diploma or equivalent

Tools

Windows-based software

Email

Job description

Hanger, Inc. in Florida is seeking a front desk receptionist to ensure a smooth experience for patients, staff, and referral sources.

You will greet patients, verify demographics and insurance at check-in, collect payments, and coordinate follow-up appointments and prosthetic care plans. The ideal candidate has a background in front desk work, strong communication skills, and proficiency with Windows-based software and email.