Patient Access & Scheduling Specialist

Billings Clinic; Bozeman (MT); On-site; USD 25,000 - 34,000; Full time

Job summary

Billings Clinic is seeking a Patient Access Specialist in Bozeman, MT. The role involves greeting patients, registering them for services, coordinating appointments across multiple specialties, and verifying insurance details.

The position includes responsibilities around collecting payments, explaining financial obligations, and supporting access to online billings and portals. You will work within a Magnet-recognized, patient-centered health system known for exceptional quality, teamwork, and

Qualifications

• One year of customer service experience; healthcare preferred.
• Minimum high school or GED required.
• Preferred: some college coursework or healthcare-focused classes.

Responsibilities

• Greet patients and visitors, ensuring a welcoming environment.
• Register patients by collecting and verifying demographic, insurance, and consent information.
• Schedule and coordinate appointments across multiple specialties; provide clear instructions.
• Verify insurance eligibility and obtain prior authorizations when needed.
• Collect payments and reconcile daily cash drawers.
• Educate patients on financial obligations and online tools.

Skills

Customer service

Professional communication

Education

High school diploma or GED

Tools

Cerner

Experian

Microsoft Office

Job description

Billings Clinic is seeking a Patient Access Specialist in Bozeman, MT. The role involves greeting patients, registering them for services, coordinating appointments across multiple specialties, and verifying insurance details.

The position includes responsibilities around collecting payments, explaining financial obligations, and supporting access to online billings and portals. You will work within a Magnet-recognized, patient-centered health system known for exceptional quality, teamwork, and