Patient Access & Scheduling Specialist

Essentia Health; Bismarck (ND); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with employer contribution

Tuition reimbursement

Flexible scheduling

Paid time off

Job summary

Essentia Health - Mid Dakota Bismarck 9th St Clinic in Bismarck, ND is seeking a part-time Patient Access/Registration representative. The role greets patients, gathers demographic and financial data for registration and billing, and coordinates checkout and follow-up scheduling with cost estimates for upcoming appointments.

Preferred candidates have prior Patient Access or Scheduler experience and may complete Healthcare Business Insight’s 2nd Level Certification within six months of hire.

Qualifications

• Experience as Patient Access Representative or Patient Scheduler
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date

Responsibilities

• Interviews patients to obtain complete demographic details and financial information for registration and billing.
• Obtains copies of insurance cards and updates patient information in the medical record as needed.
• Collects patient co-payments and down payments, reconciles cash drawer, and reports daily deposit records.
• Maintains assigned work queues and follows supervisor guidance.
• Provides courteous customer service and assists patients and colleagues as needed.
• Answers calls, schedules appointments, and refers to clinical team as necessary.
• Sanitizes registration equipment and restocks supplies.
• Performs other clerical duties as assigned.

Job description

Essentia Health - Mid Dakota Bismarck 9th St Clinic in Bismarck, ND is seeking a part-time Patient Access/Registration representative. The role greets patients, gathers demographic and financial data for registration and billing, and coordinates checkout and follow-up scheduling with cost estimates for upcoming appointments.

Preferred candidates have prior Patient Access or Scheduler experience and may complete Healthcare Business Insight’s 2nd Level Certification within six months of hire.