Patient Access & Scheduling Specialist

Socket.dev; Biltmore Forest (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

MAHEC seeks a Patient Access Scheduling Coordinator to support scheduling across all clinics and patient accounts. You will verify insurance, collect demographics, and ensure necessary paperwork is completed to prepare patients for visits.

This role involves direct interaction with patients and collaboration with clinical staff. The coordinator will manage registrations, ROI forms, and pre-visit paperwork, while handling calls and referrals, ensuring a smooth patient experience and efficient

Qualifications

• High school diploma or equivalent; two years ambulatory experience preferred.
• Experience in a medical office/clinical environment preferred.
• Strong communication and organizational skills required.

Responsibilities

• Schedule patient appointments across MAHEC clinics and specialty groups.
• Verify insurance and demographics; collect and review required documents.
• Obtain and review legal documentation for Risk review.
• Collect demographics and insurance information; screen for sliding scale.
• Answer phones, monitor voicemails, and manage appointments calendar.
• Prepare and deliver pre-visit paperwork and ROI forms to patients.
• Coordinate payments over the phone and complete registrations.
• Assist in orientation and process-improvement initiatives; float within Pre-Visit Planning.

Skills

Communication Skills

Decision Making

HealthCare Knowledge

Interpersonal Skills

Organizational Values

Problem Solving

Education

High school diploma or equivalent

Tools

Allscripts

Microsoft Office

Job description

MAHEC seeks a Patient Access Scheduling Coordinator to support scheduling across all clinics and patient accounts. You will verify insurance, collect demographics, and ensure necessary paperwork is completed to prepare patients for visits.

This role involves direct interaction with patients and collaboration with clinical staff. The coordinator will manage registrations, ROI forms, and pre-visit paperwork, while handling calls and referrals, ensuring a smooth patient experience and efficient