Patient Services & Scheduling Specialist

Indiana University Health System; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health System in Indianapolis is seeking a PRN Patient Access Clerk to guide patients from entry to destination, verify information, and coordinate scheduling. The role will support the Neuroscience Center at Methodist and other downtown locations, covering vacations and call-ins to ensure smooth patient flow.

The position requires strong customer service, basic MS Office skills, and familiarity with medical terminology.

Qualifications

• High School Diploma or GED required.
• 0-3 years Customer Service/Medical experience desired.
• Minimum one-year medical office experience or related education in insurance verification, patient registration and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).

Responsibilities

• Patient reception
• Registration and Scheduling
• Answering phones

Skills

Customer service

Registration

Phone etiquette

Medical terminology

MS Office

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, PowerPoint, Teams)

Job description

Indiana University Health System in Indianapolis is seeking a PRN Patient Access Clerk to guide patients from entry to destination, verify information, and coordinate scheduling. The role will support the Neuroscience Center at Methodist and other downtown locations, covering vacations and call-ins to ensure smooth patient flow.

The position requires strong customer service, basic MS Office skills, and familiarity with medical terminology.