Patient Access & Scheduling Professional

Houston Methodist; Nashville (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Houston Methodist in Nashville is seeking a Patient Access Center Representative to schedule appointments, register patients, verify eligibility, and ensure financial clearance prior to visits.

The role emphasizes strong customer service, accurate data entry, and knowledge of medical terminology; candidates should have a high school diploma and at least three years in healthcare or a call center, with proficiency in Windows and basic Excel.

Qualifications

• High School diploma or equivalent education (GED or similar).
• Three years of experience in healthcare settings/call centers or completion of Houston Methodist Call Center Apprenticeship.
• Knowledge of medical terminology is preferred.

Responsibilities

• Demonstrates ability to use critical thinking and healthcare knowledge to manage scheduling and registration processes.
• Interacts with patients to schedule and register multiple services, ensuring financial clearance.
• Assists with auditing and quality reviews to ensure accurate scheduling and HIPAA compliance.

Skills

Customer service

Medical terminology

Data entry

English proficiency

Communication

Windows / PC basics

Education

High School diploma or equivalent

Tools

Excel

Job description

Houston Methodist in Nashville is seeking a Patient Access Center Representative to schedule appointments, register patients, verify eligibility, and ensure financial clearance prior to visits.

The role emphasizes strong customer service, accurate data entry, and knowledge of medical terminology; candidates should have a high school diploma and at least three years in healthcare or a call center, with proficiency in Windows and basic Excel.