Patient Access & Registration Specialist

Houston Methodist; Houston (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Business professional environment

Job summary

Houston Methodist is seeking a Patient Access Associate to obtain and enter accurate demographic and insurance information in the EHR at the facility's entry points. The role includes cashiering duties and collecting co-pays, while ensuring that accounts are secure and payments are posted correctly.

The position requires compliant handling of patient information, ability to verify insurance, explain consent forms, and provide excellent customer service in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent required.
• 2 years in a strong customer service environment preferred.
• 1 year of hospital registration experience preferred.
• Proficient with computer systems and basic registration/insurance procedures.

Responsibilities

• Obtain and record accurate demographic and insurance information in the EHR.
• Perform cashiering duties and collect co-pays, deductibles and co-insurance.
• Verify insurance, explain consent forms, and respond to patient questions professionally.

Skills

Customer service

Communication

Multi-tasking

English proficiency

Problem solving

Detail oriented

Computer skills

Education

High school diploma

Tools

EHR software

Billing software

Job description

Houston Methodist is seeking a Patient Access Associate to obtain and enter accurate demographic and insurance information in the EHR at the facility's entry points. The role includes cashiering duties and collecting co-pays, while ensuring that accounts are secure and payments are posted correctly.

The position requires compliant handling of patient information, ability to verify insurance, explain consent forms, and provide excellent customer service in a fast-paced hospital setting.