Patient Access & Scheduling Pro

White-Wilson Medical Center, PA; Fort Walton Beach, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

White-Wilson Medical Center, P.A. is seeking a Patient Access Scheduling Specialist to handle scheduling and registration for new patients, verify insurance eligibility, and ensure accurate EMR data entry while delivering excellent customer service.

The role involves coordinating appointments across multiple providers, maintaining scheduling templates, and ensuring compliance with HIPAA and organizational policies. Strong communication and data entry skills are essential.

Qualifications

• Excellent customer service and communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Ability to prioritize and meet deadlines.

Responsibilities

• Schedule patient appointments across providers' locations using established protocols.
• Verify insurance eligibility and benefits prior to scheduling.
• Complete pre-registration by entering and verifying patient demographics and insurance details.
• Coordinate prior authorizations and referral requirements.
• Maintain scheduling templates and manage cancellations and schedule changes.

Skills

Customer service

Communication

Analytical skills

Problem solving

Multitasking

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Tools

EMR system

Microsoft Office suite

Job description

White-Wilson Medical Center, P.A. is seeking a Patient Access Scheduling Specialist to handle scheduling and registration for new patients, verify insurance eligibility, and ensure accurate EMR data entry while delivering excellent customer service.

The role involves coordinating appointments across multiple providers, maintaining scheduling templates, and ensuring compliance with HIPAA and organizational policies. Strong communication and data entry skills are essential.