Patient Registration Coordinator: Smooth Check-In & Scheduling

Rancho Health MSO, Inc; Hemet (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Rancho Health MSO, Inc. is seeking a Regular Full Time Registration Coordinator in Hemet, CA. The role involves greeting patients, verifying insurance, handling paperwork, and guiding patients through the check-in/out process to ensure a smooth experience.

Responsibilities include scheduling and confirming appointments, processing payments, verifying demographics, and coordinating with back-office staff. Bilingual Spanish is preferred; high school diploma or GED required; prior medical

Qualifications

• Bilingual Spanish is preferred.
• Ability to communicate effectively and congenially with patients and staff.
• Basic office skills such as typing, transferring calls, faxing, etc.

Responsibilities

• Greet patients and visitors warmly upon entrance.
• Answer and direct multiple phone lines and check voicemails.
• Process patient payments via credit card or cash and balance cash drawer daily.
• Schedule, reschedule and confirm patient appointments.
• Verify insurances for patient appointments across multiple websites.
• Assist with check-out after appointment and provide necessary paperwork.
• Maintain assigned task lists and work with team to complete tasks.
• Verify demographics and paperwork before patient is seen.
• Keep patients on schedule and communicate delays to back-office.
• Assist ill or distraught patients as necessary.
• Troubleshoot patient questions or requests.
• Maintain reception and waiting areas in neat condition.

Skills

Bilingual Spanish

Communication skills

Customer service

Education

High school diploma or GED

Job description

Rancho Health MSO, Inc. is seeking a Regular Full Time Registration Coordinator in Hemet, CA. The role involves greeting patients, verifying insurance, handling paperwork, and guiding patients through the check-in/out process to ensure a smooth experience.

Responsibilities include scheduling and confirming appointments, processing payments, verifying demographics, and coordinating with back-office staff. Bilingual Spanish is preferred; high school diploma or GED required; prior medical