Patient Access & Scheduling Coordinator

Talentify; Wakefield (RI); On-site; USD 27,000 - 34,000; Full time

Job summary

South County Health in Wakefield, RI is seeking a courteous front desk receptionist to join our patient services team. You will greet patients, collect demographic and insurance information, and handle co-pays in a fast-paced environment.

You will also triage calls, forward them to the correct departments, and schedule follow-ups as needed. This role may involve scheduling surgeries and obtaining pre-authorizations as required by physicians.

Qualifications

• High School Diploma or equivalent required.
• Medical terminology knowledge preferred.
• Experience in customer service or call center is a plus.

Responsibilities

• Answer, triage and forward phone calls to the appropriate staff.
• Greet patients and collect or verify demographic and insurance information, including co-pays.
• Process encounter forms and payments and schedule follow-up appointments as needed.
• Schedule surgeries as ordered by physicians and obtain necessary pre-authorizations.

Skills

Medical terminology

Customer service

Telephone etiquette

Education

High School Diploma

Job description

South County Health in Wakefield, RI is seeking a courteous front desk receptionist to join our patient services team. You will greet patients, collect demographic and insurance information, and handle co-pays in a fast-paced environment.

You will also triage calls, forward them to the correct departments, and schedule follow-ups as needed. This role may involve scheduling surgeries and obtaining pre-authorizations as required by physicians.