Medical Receptionist

Talentify; Wakefield (RI); On-site; USD 27,000 - 34,000; Full time

Job summary

South County Health in Wakefield, RI is seeking a courteous front desk receptionist to join our patient services team. You will greet patients, collect demographic and insurance information, and handle co-pays in a fast-paced environment.

You will also triage calls, forward them to the correct departments, and schedule follow-ups as needed. This role may involve scheduling surgeries and obtaining pre-authorizations as required by physicians.

Qualifications

• High School Diploma or equivalent required.
• Medical terminology knowledge preferred.
• Experience in customer service or call center is a plus.

Responsibilities

• Answer, triage and forward phone calls to the appropriate staff.
• Greet patients and collect or verify demographic and insurance information, including co-pays.
• Process encounter forms and payments and schedule follow-up appointments as needed.
• Schedule surgeries as ordered by physicians and obtain necessary pre-authorizations.

Skills

Medical terminology

Customer service

Telephone etiquette

Education

High School Diploma

Job description

South County Health is an independent, non-profit healthcare system offering a comprehensive range of advanced inpatient, outpatient and home health services. Accredited by The Joint Commission (TJC), SCH is made up of South County Hospital, South County Home Health, and South County Medical Group. South County Health has received numerous distinctions for patient care and safety over the years, which have included a 5-star rating on HCAHPS scores, a 5-star rating by CMS for overall hospital quality, and A's for hospital quality and patient safety by The Leapfrog Group. Having celebrated over 100 years of service to southern Rhode Island, South County Health offers an exceptional opportunity to provide our patients with the best care possible while enjoying a healthy work-life balance. We offer competitive salaries and an attractive benefits package which includes, health, dental, vision, tuition reimbursement, 403b, PTO, and a broad range of career development benefits and opportunities.

Job Summary:

Answer, triage and forward telephone calls to the appropriate individuals. Greet patients, obtain and/or verify patient demographic and insurance information and collect co-payments. Collect all encounter forms and payments, and schedule follow-up appointments as necessary. Schedule surgeries as ordered by the physicians and obtain pre-authorizations as necessary.

Minimum Qualifications:

High School Graduate or equivalent with medical terminology preferred.

Pay Range:

$19.92 to $24.40