Patient Care & Scheduling Coordinator

Brown University Health; Newport (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health in Newport, RI seeks a patient service assistant to support physicians by delivering high-quality patient care and exceptional service. Duties include scheduling, front-desk tasks, and coordinating referrals, while upholding the organization’s Compassion, Accountability, Respect, and Excellence values.

This role handles check-ins/outs, payments, demographics verification, and collaboration with care teams, with standard daytime hours, Monday through Friday.

Responsibilities

• Answer phones, schedule appointments, and check patients in and out.
• Coordinate specialist referrals and pre-authorizations.
• Collect patient balances, copays, and payments at service time.
• Verify demographics and insurance information for every patient.
• Provide superior customer service and patient care.
• Attend meetings and workshops related to current duties.

Job description

Brown University Health in Newport, RI seeks a patient service assistant to support physicians by delivering high-quality patient care and exceptional service. Duties include scheduling, front-desk tasks, and coordinating referrals, while upholding the organization’s Compassion, Accountability, Respect, and Excellence values.

This role handles check-ins/outs, payments, demographics verification, and collaboration with care teams, with standard daytime hours, Monday through Friday.