Patient Access & Scheduling Coordinator

NYU Langone Health; Village of Mineola (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island in Mineola, NY is seeking a Secretary I – Intake/Scheduler for the Faculty Group Practice. The role involves greeting patients, answering calls, scheduling appointments and performing front-end administrative duties to support practice operations.

Responsibilities include handling confirmations, waitlists, referrals, patient communications, and maintaining patient records within EPIC while ensuring a positive patient experience and adherence to service standards.

Qualifications

• Excellent organizational, interpersonal and verbal and written communications skills.
• Basic knowledge of word processing, spreadsheets, databases and Internet applications.
• Light, accurate keyboarding skills and ability to multitask in a busy front-desk environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Communicates with patients on upcoming visits, instructions and forms.

Skills

Excellent communication

Customer service

Organizational skills

Education

High School Diploma

Job description

NYU Langone Hospital—Long Island in Mineola, NY is seeking a Secretary I – Intake/Scheduler for the Faculty Group Practice. The role involves greeting patients, answering calls, scheduling appointments and performing front-end administrative duties to support practice operations.

Responsibilities include handling confirmations, waitlists, referrals, patient communications, and maintaining patient records within EPIC while ensuring a positive patient experience and adherence to service standards.