Patient Intake Scheduler & Front Desk Specialist

NYU Langone Health; Town of Riverhead (NY); On-site; USD 50,000 - 62,000; Full time

Job summary

NYU Langone Hospital—Long Island in Riverhead, NY, seeks a Secretary I - Intake/Scheduler for the Faculty Group Practice. You will greet patients, answer calls, schedule appointments and perform front-end administrative duties.

Responsibilities include confirming visits, obtaining authorizations, processing messages, and supporting access workflows. Strong communication and customer service are essential, with EPIC experience preferred.

Qualifications

• High school diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation.
• Basic computer skills and familiarity with scheduling programs preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to appropriate contact.
• Supports patient access activities and greets patients.

Skills

Customer service

Organizational skills

Verbal communication

Written communication

Education

High School Diploma

Tools

EPIC EMR

Job description

NYU Langone Hospital—Long Island in Riverhead, NY, seeks a Secretary I - Intake/Scheduler for the Faculty Group Practice. You will greet patients, answer calls, schedule appointments and perform front-end administrative duties.

Responsibilities include confirming visits, obtaining authorizations, processing messages, and supporting access workflows. Strong communication and customer service are essential, with EPIC experience preferred.