Patient Access & Registration Specialist

Houston Methodist; Baytown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Business professional attire

Job summary

Houston Methodist is seeking a Patient Access Associate to accurately collect and enter demographic and insurance data in the EHR at various entry points. The role includes cashiering duties, collecting co-pays, deductibles and co-insurance while ensuring compliance with EMTALA and HIPAA policies.

The position emphasizes excellent customer service, effective communication, and the ability to multi-task in a fast-paced hospital environment.

Qualifications

• High School diploma or equivalent is required.
• Two years of experience in a strong customer service environment.
• Knowledge of basic registration/access functions and insurance procedures.

Responsibilities

• Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians.
• Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner.
• Collects payments based on pre-determined information and performs insurance verification to determine patient out-of-pocket expenses.

Skills

Customer service

Registration

Communication skills

Computer skills

Attention to detail

HIPAA compliance

Problem solving

Multitasking

Education

High School diploma or equivalent

Tools

EHR software

Job description

Houston Methodist is seeking a Patient Access Associate to accurately collect and enter demographic and insurance data in the EHR at various entry points. The role includes cashiering duties, collecting co-pays, deductibles and co-insurance while ensuring compliance with EMTALA and HIPAA policies.

The position emphasizes excellent customer service, effective communication, and the ability to multi-task in a fast-paced hospital environment.