Patient Access & Registration Specialist

Houstonmethodistcareers; Sugar Land (TX); On-site; USD 37,000 - 47,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Associate responsible for collecting and entering demographic and insurance data in the EHR at entry points. You will perform cashiering, collect co-pays, and ensure accurate billing postings while maintaining HIPAA compliance.

Role requires strong customer service, clear communication, and the ability to multi-task in a fast-paced hospital setting. Prior registration experience is preferred and a high school diploma is required.

Qualifications

• Minimum high school diploma or equivalent.
• Two years of experience in a customer service environment.
• One year of hospital registration experience preferred.
• Ability to learn and navigate multiple software programs with HIPAA compliance.

Responsibilities

• Obtain and record accurate demographic and insurance information in the EHR.
• Perform cashiering, collect co-pays and ensure accurate post of payments.
• Explain consent forms and respond to patient questions professionally.
• Maintain HIPAA compliance and protect patient information.

Skills

Customer service

Communication

English proficiency

Multi-tasking

Problem solving

HIPAA/EMTALA compliance

Cash handling

Education

High School diploma or equivalent

Tools

EHR systems

Billing software

Job description

Houston Methodist is seeking a Patient Access Associate responsible for collecting and entering demographic and insurance data in the EHR at entry points. You will perform cashiering, collect co-pays, and ensure accurate billing postings while maintaining HIPAA compliance.

Role requires strong customer service, clear communication, and the ability to multi-task in a fast-paced hospital setting. Prior registration experience is preferred and a high school diploma is required.