Patient Access & Care Coordinator (Front Desk)

Valley-Wide Health Systems; Cañon City (CO); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Free Health Insurance (additional plan

Air Ambulance Coverage (MASA)

Basic Life, LTD, STD

Retirement Match

Health, Dental, Vision Insurance, HRA,

FSA, DCA, Retirement Plan

Job summary

Valley-Wide Health Systems, Inc. is seeking a Patient Service Representative to support front desk operations at Canon City clinic. You will greet patients, verify insurance, schedule visits, and manage patient communications to ensure a smooth patient experience.

The role emphasizes accurate EHR maintenance, appointment coordination, and responsive patient service in a community-focused health center environment.

Qualifications

• High school diploma or equivalent required; associate degree or medical office certification preferred.
• 1-2 years of healthcare or customer service experience preferred.
• Experience with EHR systems (NextGen, Epic, eClinicalWorks) preferred.
• Bilingual English/Spanish preferred or required, depending on clinic location.
• BLS certification/training and certification required.

Responsibilities

• Greet and check in patients with professionalism and cultural sensitivity.
• Verify insurance eligibility and collect co-pays or sliding fee documentation.
• Confirm patient demographics and update EHR records.
• Respond to phone calls and patient inquiries in a timely and courteous manner.
• Schedule new and return visits based on provider templates, visit type, and patient preference.
• Document management—scanning and filing patient paperwork in a timely and accurate manner.

Skills

Customer service

Healthcare experience

Bilingual English/Spanish

Education

High School Diploma or equivalent

Associate degree or medical office certification

Tools

NextGen

Epic

eClinicalWorks

Job description

Valley-Wide Health Systems, Inc. is seeking a Patient Service Representative to support front desk operations at Canon City clinic. You will greet patients, verify insurance, schedule visits, and manage patient communications to ensure a smooth patient experience.

The role emphasizes accurate EHR maintenance, appointment coordination, and responsive patient service in a community-focused health center environment.