Patient Access & Scheduling Coordinator

Surgery Partners, Inc; Palm Bay (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Surgery Partners, Inc. is seeking a proactive Front Office Scheduler in Florida to manage appointments, registrations, and insurance verification with Athena EHR. You’ll support multiple physicians across locations, handle patient messages, and educate patients on pre-visit procedures.

The ideal candidate has at least 2 years in healthcare scheduling, strong communication in English and Spanish, and proficiency in Microsoft Office. Join a team-focused environment prioritizing patient experience.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience in appointment/surgery scheduling in a healthcare setting.
• Prior experience working with insurance and EHR systems (Athena plus!).

Responsibilities

• Answer incoming calls and direct them to the right departments.
• Accurately schedule appointments, consultations, and surgeries in Athena.
• Register new patients and input detailed demographic and insurance information.
• Confirm appointments and verify insurance coverage.
• Educate patients on pre-visit protocols, paperwork, and appointment details.
• Take and route messages from patients, physicians, and pharmacies.
• Coordinate scheduling for multiple physicians and locations.
• Provide backup front office support and contribute to overall workflow.
• Reach out to new patients with a friendly welcome call.

Skills

Bilingual English/Spanish

Excellent communication

Organizational skills

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

Athena EHR

Microsoft Office

Job description

Surgery Partners, Inc. is seeking a proactive Front Office Scheduler in Florida to manage appointments, registrations, and insurance verification with Athena EHR. You’ll support multiple physicians across locations, handle patient messages, and educate patients on pre-visit procedures.

The ideal candidate has at least 2 years in healthcare scheduling, strong communication in English and Spanish, and proficiency in Microsoft Office. Join a team-focused environment prioritizing patient experience.