Patient Care & Medical Office Scheduler

North Florida Surgeons, P.A.; Fort Walton Beach (FL); On-site; USD 24,796 - 30,307; Full time

Job summary

North Florida Surgeons, P.A. is seeking a Healthcare Support Specialist to greet patients, verify demographics, and coordinate the flow of appointments and referrals at the Fort Walton Beach location.

The role supports providers and staff, ensuring accurate billing, insurance validation, and smooth patient experiences. The ideal candidate will have a high school diploma or equivalent, medical office scheduling experience, and familiarity with Athena EHR.

Qualifications

• High school diploma or equivalent required.
• Medical office scheduling experience preferred.
• Experience with medical EHRs, Athena preferred.
• Experience in Orthopedics or Pain Management is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register new patients and verify demographics.
• Check in patients and coordinate arrival with providers.
• Schedule in-house MRIs and referrals.
• Schedule and reschedule future appointments.
• Collect copays and reconcile payments daily.
• Verify insurance.
• Prepare clinic schedules.
• Respond to inquiries courteously.
• Maintain patient confidentiality.
• Maintain clinic supplies.
• All other duties as assigned.

Skills

Positive attitude

Effective communication

Fast-paced environment

Multi-tasking

Willingness to learn

Active listening

Education

High school diploma or equivalent

Medical office scheduling experience

Athena EHR experience

Orthopedics or Pain Management exposure a plus

Tools

Athena EHR

Job description

North Florida Surgeons, P.A. is seeking a Healthcare Support Specialist to greet patients, verify demographics, and coordinate the flow of appointments and referrals at the Fort Walton Beach location.

The role supports providers and staff, ensuring accurate billing, insurance validation, and smooth patient experiences. The ideal candidate will have a high school diploma or equivalent, medical office scheduling experience, and familiarity with Athena EHR.