Patient Services Front Desk Specialist

Solution for Health International; Bedford, Northern (TX, KY); Hybrid; USD 18,000 - 37,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Short-term disability

Long-term disability and lifeinsurance

Competitive pay

Tuition reimbursement

403(b) Retirement Savings Plan

Job summary

SolutionHealth is seeking a front desk professional to support patient registration, greet and assist patients, answer phones, schedule appointments, and collect fees. The role involves updating demographics and medical records, posting charges, and coordinating referrals with healthcare staff.

Open Monday–Friday, 8am–5pm, with a focus on accurate registration and efficient patient flow. Prior healthcare experience and MS Office proficiency are preferred for this role.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting performing similar functions preferred.
• Proficiency in MS Office and basic clerical tasks.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments.
• Posts charges to patient accounts with correct coding.
• Maintains providers schedules for efficient appointments.
• Confirms daily appointment schedule.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SolutionHealth is seeking a front desk professional to support patient registration, greet and assist patients, answer phones, schedule appointments, and collect fees. The role involves updating demographics and medical records, posting charges, and coordinating referrals with healthcare staff.

Open Monday–Friday, 8am–5pm, with a focus on accurate registration and efficient patient flow. Prior healthcare experience and MS Office proficiency are preferred for this role.