Patient Access & Scheduling Coordinator

Atrium Health; Lexington (NC); On-site; USD 26,000 - 34,000; Part time

Job summary

Atrium Health is seeking a part-time patient access associate to register patients for admissions and outpatient services, verify insurance, and obtain necessary authorizations.

The role requires accuracy, strong communication, and the ability to coordinate with scheduling teams to resolve coverage or payment issues. A high school diploma is required, with a Bachelor's degree preferred.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for services that require authorization, pre-certification, or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Communication skills

Customer service

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Atrium Health is seeking a part-time patient access associate to register patients for admissions and outpatient services, verify insurance, and obtain necessary authorizations.

The role requires accuracy, strong communication, and the ability to coordinate with scheduling teams to resolve coverage or payment issues. A high school diploma is required, with a Bachelor's degree preferred.