Patient Access & Scheduling Coordinator

essentiahealth; International Falls (MN); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Essentia Health's International Falls clinic is seeking a Patient Access/Registration Associate to greet patients and facilitate fast, accurate registration. You will collect demographics and financial data, verify insurance, and coordinate with Virtual Registration and Scheduling teams to schedule follow-ups and provide cost estimates.

Responsibilities include handling POS data collection, cash reconciliation, maintaining queues, and delivering high-quality customer service in a day shift.

Qualifications

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue

Responsabilités

• Maintains all assigned work queues according to supervisor's instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Description du poste

Essentia Health's International Falls clinic is seeking a Patient Access/Registration Associate to greet patients and facilitate fast, accurate registration. You will collect demographics and financial data, verify insurance, and coordinate with Virtual Registration and Scheduling teams to schedule follow-ups and provide cost estimates.

Responsibilities include handling POS data collection, cash reconciliation, maintaining queues, and delivering high-quality customer service in a day shift.