Patient Access & Scheduling Coordinator

Mary Washington Healthcare Incorporated; Indiana; On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare Incorporated is seeking a detail-oriented patient access specialist to obtain and verify insurance, pre-authorizations, and scheduling information using EPIC. This role handles front-desk duties, collects self-pay and co-pays, communicates with insurance companies, and ensures accurate registrations and documentation.

Candidates should have a high school diploma, basic computer skills, and strong patient service abilities; prior billing or call-center experience is a

Qualifications

• High school diploma or equivalent.
• Basic computer skills; strong verbal and written communication.
• One year of related experience in a call center, patient registration, accounts, or billing.
• Experience with third-party insurance, CPT, and ICD-10 codes preferred.

Responsibilities

• Obtain and verify patient insurance and pre-authorization information.
• Schedule using EPIC and follow up on cancellations/no-shows.
• Collect self-pay, co-pays, and patient deductibles; maintain registrations.
• Communicate with insurance companies to determine benefits and ensure documentation.

Skills

Basic computer skills

Strong verbal and written comms

1 year related experience

Education

High school diploma or equivalent

Job description

Mary Washington Healthcare Incorporated is seeking a detail-oriented patient access specialist to obtain and verify insurance, pre-authorizations, and scheduling information using EPIC. This role handles front-desk duties, collects self-pay and co-pays, communicates with insurance companies, and ensures accurate registrations and documentation.

Candidates should have a high school diploma, basic computer skills, and strong patient service abilities; prior billing or call-center experience is a