Medical Office Coordinator: Scheduling, Insurance & Billing

Mary Washington Healthcare Incorporated; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking a detail‑oriented clerk to manage patient insurance verification, scheduling, and billing across the Medical Imaging locations. The role involves greeting patients, handling calls, and maintaining accurate records in a fast-paced environment.

Required is a high school diploma or equivalent, basic computer skills, and strong communication abilities. Prior call center or patient registration experience is preferred, with familiarity in CPT and ICD-9 codes

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• Strong verbal and written communications skills required.
• Two (2) years related experience in a call center, patient registration, patient accounts, or patient billing preferred.
• Experience in third party insurance and insurance terminology, CPT, and ICD-9 codes preferred.

Responsibilities

• Greets customers in a courteous and professional manner.
• Answers telephones promptly and courteously.
• Schedules tests as ordered by a physician using scheduling software.
• Maintains patient records and ensures compliance with regulations.
• Verifies insurance information and assists with pre-authorization processes.

Skills

Verbal communication

Written communication

Basic computer skills

Call center experience

Patient registration

Insurance terminology

CPT ICD-9 knowledge

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Mary Washington Healthcare is seeking a detail‑oriented clerk to manage patient insurance verification, scheduling, and billing across the Medical Imaging locations. The role involves greeting patients, handling calls, and maintaining accurate records in a fast-paced environment.

Required is a high school diploma or equivalent, basic computer skills, and strong communication abilities. Prior call center or patient registration experience is preferred, with familiarity in CPT and ICD-9 codes